Medical Plans

Caleres offers four medical plan options through UnitedHealthcare (UHC). All plans cover preventive care at 100%. Prescription coverage is through CVS Caremark.

Cost for coverage

The amount you pay for coverage depends on which plan you choose and who you cover.

View your monthly contributions

Choosing the right plan

When determining which medical plan is best for you, consider how you typically use your health coverage and how you prefer to pay out-of-pocket costs.

If you need help choosing a plan, Caleres offers a variety of tools to help you decide.

Watch a short Medical Plan Comparison video that compares our four medical plans. During enrollment, take a short quiz in Dayforce to get help picking a plan.

Play video (Opens in modal window)

Compare plan details

This chart shows figures for in-network care only. View this detailed medical plan comparison for out-of-network costs.

In-network costs

Medical Plan Options*
Traditional Plan Protection Plan Consumer Plan Surest Plan
Deductible $700/person
$2,100/family
$700/person
$2,100/family
$1,850/person
$3,700/family
$0
Out-of-pocket maximum $4,500/person
$9,000/family
$4,500/person
$9,000/family
Combined Medical & Rx:
$4,500/person
$9,000/family
$4,500/person
$7,000/family
PCP office visit $30 copay, after deductible 50% coinsurance, up to $75, after deductible 25% coinsurance, after deductible $45-$150 copay
Specialist office visit $50 copay, after deductible 50% coinsurance, up to $75, after deductible 25% coinsurance, after deductible $45-$150 copay
Virtual visit $30 copay, after deductible 50% coinsurance, up to $75, after deductible 25% coinsurance, after deductible $0
Urgent care 20% coinsurance, after deductible 50% coinsurance, up to $75, after deductible 25% coinsurance, after deductible $100 copay
Emergency room $450 copay + 20% coinsurance (waived if admitted) $450 copay + 20% coinsurance (waived if admitted) 25% coinsurance, after deductible $1,000 copay
Labs and X-rays 20% coinsurance, after deductible 20% coinsurance, after deductible 25% coinsurance, after deductible $0
Health accounts Health Care FSA Health Care FSA HSA & Limited Purpose Health Care FSA Health Care FSA
* If you are a Guam or Hawaii associate, you also have an HMO plan available. Contact Dayforce at 1-866-279-4357 for more information.

For more details, view the medical plan documents.

Using your medical plan

UnitedHealthcare (UHC) offers a variety of tools to help you make wise health care decisions.

Find in-network care

No matter which plan you choose, staying in the UHC network saves you money. Search for in-network providers or call 1-888-298-1061.

Note for Surest members: Surest utilizes the UHC and Optum Behavioral Health networks, but some providers may not recognize the Surest name. Your medical ID card lists your payer ID and UHC network — provide this information to your doctor’s office. For more information, visit UHC for Surest.

Get free virtual medical consultations

Through Caleres, you and your covered family members can utilize 2nd.MD, a virtual expert medical consultation and navigation service that specializes in medical certainty — at no cost to you.

2nd.MD connects you with board-certified, elite specialists who can answer questions about:

  • Diseases, cancer, and chronic conditions
  • Surgeries and procedures
  • Medications and treatment plans

To get started, visit 2nd.MD, call 1-866-269-3534, or download the mobile app for iOS or Android.

Find LGBTQ+ care and support

Some benefits included in our plans may be of interest to members and allies of the LGBTQ+ community. From HIV services to gender-affirming care and more, we hope you find these benefits helpful and meaningful. Review the LGBTQ+ Inclusive Benefits from United Healthcare.

Mental well-being support from Calm Health

Calm Health is available at no cost to you and your dependents age 16 or older if you’re covered by a UHC plan (now) or Surest (starting Jan. 1, 2025). It includes online and app-based resources for sleep, meditation and mindfulness. It also offers mental health screenings, self-guided learning, evidence-based content and referrals.

To register, sign in to myuhc.com or benefits.surest.com and connect to Calm Health.

Fitness membership through One Pass Select

If you’re enrolled in a UHC or Surest medical plan, you can enroll in One Pass Select, a fitness and well-being program that supports a healthier lifestyle. 

One Pass Select provides a total solution for your health needs, including access to a nationwide network of gyms, digital fitness options and grocery delivery.

Learn more

Understand health care terms

Visit the Just Plain Clear® Glossary to view thousands of health care terms defined in plain, clear language to help you make informed decisions.

Access digital tools and resources

Learn more about your benefits through the mobile app, including plan details, wellness, care management programs, and more:

You can also get round-the-clock support at UHC for Caleres.

UnitedHealthcare creates and publishes the Machine-Readable Files on behalf of Caleres.

Contacts and ID cards

Contact your provider to access digital ID cards or request a replacement.

UnitedHealthcare (UHC)
Group Number: 752312
myuhc.com
1-888-298-1061

Surest
Group Number: 78800424
benefits.surest.com
1-866-683-6440